Are you looking to enhance your customer communications strategy? Understanding how to buy a toll-free number can be crucial for your business operations. In this article, we will walk you through the process of purchasing a toll-free number for your subaccounts. Whether you are using the LC phone or your own Twilio account, we have got you covered. By following these simple steps, you can equip yourself with the knowledge needed to provide high-level support to your customers. So, let’s dive in and learn how to buy a toll-free number for your business!
How to Buy a Toll-Free Number inside GHL
Understanding how to buy a toll-free number can be critical for your business operations. This guide provides a straightforward walkthrough on purchasing a toll-free number for your subaccounts. Equip yourself with this knowledge to enhance your customer communications strategy.
If the sub-account is on the LC phone, you can sign up for Toll-Free Number Registration for LC – Phone (US/Canada) from the application. This option is only applicable to US/Canada Toll-Free Numbers. If the sub-account is using your/their own Twilio account, you will need to contact Twilio support to register your toll-free number.
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Table of Contents
- Step 1: Head into your Location/subaccount where you would like to purchase a Toll-Free number
- Step 2: Click on Settings at the bottom left
- Step 3: Click on Phone Numbers
- Step 4: Click on Add Number
- Step 5: Select the country you want to buy the number for from the Country dropdown
- Step 6: Click on filters and select the Phone Number Type as Toll-Free and hit search
- Step 7: Select one of the phone numbers you like and hit Buy!
- FAQs
Step 1: Head into your Location/subaccount where you would like to purchase a Toll-Free number
To begin the process of buying a toll-free number, navigate to your desired location or subaccount. This is where your toll-free number will be associated with.
Step 2: Click on Settings at the bottom left
Once you are in your desired location or subaccount, locate the Settings option at the bottom left corner of the page. Click on it to proceed.
Step 3: Click on Phone Numbers
In the Settings menu, you will find various options related to your phone numbers. Look for the Phone Numbers tab and click on it.
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Step 4: Click on Add Number
After selecting the Phone Numbers tab, you will see the option to Add Number. Click on it to continue with the toll-free number purchase process.
Step 5: Select the country you want to buy the number for from the Country dropdown
In the Add Number section, you will be prompted to select the country for which you want to purchase the toll-free number. Choose the desired country from the dropdown menu.
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Step 6: Click on filters and select the Phone Number Type as Toll-Free and hit search
To narrow down your search for a toll-free number, click on the filters option. In the filters menu, select the Phone Number Type as Toll-Free. After making the selection, hit the search button to proceed.
Step 7: Select one of the phone numbers you like and hit Buy!
You will now be presented with a list of toll-free numbers that meet the criteria you specified. Browse through the options and select the phone number that you prefer. Once you have made your selection, click on the Buy button to complete the purchase.
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FAQs
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What is the benefit of Toll-Free Numbers over Local/Phone numbers? Toll-Free numbers offer several benefits compared to local or phone numbers. These benefits include:
- Increased throughput of 3 message segments per second compared to 1 message segment per second for other 10DLC numbers.
- Toll-Free Registration in the US/Canada allows you to send messages while the registration is in progress, unlike A2P registration for 10DLC numbers.
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How can one register their US/Canada Toll-Free numbers?
- If the sub-account is on the LC phone, you can sign up for Toll-Free Number Registration for LC – Phone (US/Canada) from the application. This option is only applicable to US/Canada Toll-Free Numbers.
- If the sub-account is using your/their own Twilio account, you will need to contact Twilio support to register your toll-free number.
By following these steps, you can easily purchase a toll-free number for your business needs. Enjoy the benefits of enhanced customer communications and improved business operations with a toll-free number. If you have any further questions or require assistance, don’t hesitate to reach out to our friendly support team.
